Employee Benefits Include:
**Not all benefits are made available for every employee.
**All benefits are subject to change at the discretion of the Board of Directors.
Community Services Program Clerk
Corpus Christi
Community Services Program Clerk
Full Time • Corpus Christi
Work Location: CA Service Center, 1006 22nd Street, Corpus Christi, TX 78405
Program: Community Services
Employment Status: Non-exempt
DEPARTMENT: Community Services
Job Classification: Regular, Full-time
REPORTS TO: Community Service Manager
Working Hours: Monday - Friday, 8:00 am - 5:00 pm
Supervises: None
GENERAL DESCRIPTION
This position requires performing a variety of complex, responsible and confidential clerical and administrative duties.
ESSENTIAL DUTIES
- Performs routine or specialized clerical tasks of above average complexity, requiring close adherence to regulations and procedures.
- Assists in compiling records, updating, and maintaining records for department.
- Maintains confidentiality of all clients’ information.
- Maintains filing system as necessary.
- Answers/Refers telephone calls for/to staff.
- Operates office equipment, including computer for word processing and data entry.
- Prepares correspondence accurately and on a timely basis when assigned.
- Able to efficiently use word processing and spreadsheet software programs.
- Request electric and/or gas billing histories.
- Prepares utility assistance commitment forms and fax to the appropriate utility vendor.
- Refers clients to other sources of assistance in the geographical area.
- Prepares purchase requisitions.
- May require out of town travel.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS
Education and Experience:
- Requires a High School diploma or GED.
- Three years of clerical experience preferred.
KNOWLEDGE, SKILLS & ABILITIES
- Demonstrates effective verbal and written communication skills, keeps routine records, follows oral and written instructions, and files alphabetically and numerically.
- Performs various projects at the same time and in an effective manner.
- Makes judgments or decisions based on sensory or judgmental criteria--relies on one or more of the five physical senses.
- Makes judgments or decisions based on measurable or verifiable data.
- Deals with people in a courteous, cooperative, conscientious, and tactful manner.
- Performs repetitive tasks according to set procedures with precision and thoroughness.
- Performs a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure.
- Ability to maintain regular and punctual attendance.
SPECIAL REQUIREMENTS
- Must possess a valid Texas Driver's license (Operators-Class C), and driving record must be approved by insurance company on an annual basis.
- Must have transportation and current liability coverage on vehicle to be used in the performance of job duties. Some out of town travel may be required.
- Proof of work eligibility must be provided.
PHYSICAL REQUIREMENTS
- Normal physical activity includes frequent sitting, occasional standing and walking in a usual workday.
- Requires occasional retrieving of files by pushing in and pulling out of drawers and other objects, with occasional bending, stooping, squatting, kneeling, crawling, climbing stairs and twisting of body, and reaching above shoulder level.
- Requires employee to occasionally lift and carry objects weighing over 10 Lbs. such as boxes of supplies and paper.
- Requires use of the five senses (hearing, seeing, touching, smelling, and tasting) to perform various job duties and in dealing with staff, clients, and outside.
- Frequently uses head in static position frequently and flexing/rotational movements.
- Retrieves or files documents and folders from file cabinet drawers.
- Requires occasional twisting at desk when answering phone or typing at computer.
- Requires employee to use hands, arms, feet, legs, neck and head while performing Agency tasks.
- Requires extensive speaking and hearing in person and on the telephone with staff, clients, and general public.
- Requires frequent use of computer keyboard for data entry and use of a 10 key calculator.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the personnel work environment is usually moderately quiet.
SELECTION GUIDELINES
Formal application, rating of education and experience; oral interview and reference check; job related tests may be required. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Compensation: $14.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Nueces County Community Action Agency changes peoples lives, embodies the spirit of hope, improves communities and makes America a better place to live. We care about the entire community and we are dedicated to helping people help themselves and each other.
The Nueces County Community Action Agency is a non-profit organization serving residents in our community in an effort to reduce or eliminate poverty through a comprehensive approach. We focus on multiple needs through a wide-range approach. We are fortunate to have partnerships with many community organizations, businesses and school districts.
Our Agency prides itself by operating under the direction of a tripartite board which includes representatives of public officials, representatives of organizations and representatives of the low-income community. We include our Policy Council members, which are comprised of parents of the Birth-to-Five Head Start program, to be a part of the Agency’s decision making process.
The Board of Directors, Policy Council Members, staff and community partners strive to eliminate the causes of poverty and to help each family transition out of poverty. It is our goal to serve family, community and agency by adhering to our mission. To that end, we will be relentless in our efforts to fulfill the “Promise of Community Action!”
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Leave & Holidays
As an employee of NCCAA, you will receive twelve (12) paid holidays per year. In addition, you will accumulate personal and sick leave monthly.
Health Coverage
Employees of NCCAA are eligible to participate in the agency’s medical plan. All employees must enroll in the plan or waive coverage. Coverage takes Additionally, there is an annual Open Enrollment period every November for coverage effective the following January 1.
Dental/Vision Care
Employees have the option to elect dental and/or vision coverage for themselves and dependents at competitive rates and coverage levels.
Life Insurance/ Accidental Death and Dismemberment (AD&D)
NCCAA offers its employees a life policy for $10,000. Additional coverage may be elected during the first ninety (90) days of employment.
Cafeteria Plan
The Revenue act of 1978 created Section 125 of the Internal Revenue Code that allows employees to pay for fringe benefits with untaxed dollars, such as medical, life, cancer, and disability insurance.
Retirement/Pension Plan
The Agency provides an employee retirement pension plan at no cost to the employee. An employee is eligible for the plan the month preceding their first year of employment.
NCCAA also offers its employees discounted services and rates to the following:
Corpus Christi Athletic Club, Freedom Fitness, Sam’s Club Membership Drives, Six Flags Fiesta Texas, Texas State Aquarium, And more….